1
votes
submitted by alice_in_lexington 4 months, 13 days ago

 I spent over an hour this morning trying to set up a demo account.  I went to the link on your home page that says "Open a Practice Account".  On the next page are 2 buttons;  Resend Activation and I'm Already Registered.  Since I already have an account, I clicked "I'm Already Registered".  Well, this just takes you to a log in page.  How does this help me create a demo account???  I called support and talked to someone on the trade desk.  He took me back to this page and showed me there was more stuff "below the fold".  I didn't even see this.  He had me enter all the information on the bottom of the page.  Then I found out I didn't need to do this AT ALL!  Another support rep had me log into my account and took me to the Dashboard.  There in the middle of the screen is something that says "Account Summary".  Below that are 3 tabs: Equites, Forex, Demo.  I had to click on Demo and choose the account type there.  I would never have found this in a million years!!!  If someone clicks "Open a Practice Account" from the home page and says "I'm already registered, they should be taken right to this screen that lets them choose the the account type and be done with it!! 

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Demo accts can now be created directly from the Dashboard page of the secure client area. You have to login to the SCA first so we know who you are.
posted by whf 2 months, 20 days ago



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