Blank Positions Window

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submitted by alice_in_lexington 8 months, 10 days ago

— I have downloaded and installed the latest version of Desktop Pro. Everyday, several times a day, when I switch to another open application and return to Desktop Pro, my Positions Window is blank - empty. I work with all of my windows docked inside the larger MDI window. I have to shut down Desktop Pro and restart to get the Positions Window to display my positions again. Why is this happening?

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Users who voted for this idea:

alice_in_lexington - bc_varney - Rurier - Randman

Comments:

Please install latest version, should be fixed.

R

posted by ross_ditlove 8 months, 6 days ago

I have the latest version (Build 2.0.0.56) and it still happens.

posted by alice_in_lexington 8 months, 5 days ago

Unable to replicate.
R

posted by ross_ditlove 8 months, 4 days ago

I have sent several screen shots to support@mbtrading.com so they can see the problem.

posted by alice_in_lexington 8 months, 4 days ago

Ok, on it.
R

posted by ross_ditlove 8 months, 3 days ago

I agree, I get the same problem. But, it it totally random. Usually occurs after a sustained period of inactivity. This morning it has happened to me twice trading the EUR/USD pair.

posted by bc_varney 7 months, 28 days ago

yes, it's totally random. But I get it usually at least once a day. Today I saw the Positions Window blank out in front of me after a period of inactivity. Then later, it spontaneously filled back in.

posted by alice_in_lexington 7 months, 26 days ago

Position window goes blank and the last updated P/L freezes on the pos window status bar. As everyone said its kinda random and the cause is unknown to us. Restarting application solves the problem.

Its not TOO annoying but its a bug nonetheless.

posted by atul_aw 7 months, 23 days ago

Restarting Pro is not my best choice for bringing the positions window back. I go to position preferences select change the view closed, then close preferences. Then I go back into preferences and reselect Open & Closed then close preferences. When the preferences window closes my positions window is back again.

posted by bc_varney 7 months, 23 days ago

Blanked out again this morning. Shut down and restarted to get it back.

posted by alice_in_lexington 7 months, 22 days ago

Please reference the "In development" status of this thread. Fixed in next version.
R

posted by ross_ditlove 7 months, 22 days ago

great. thx.

posted by alice_in_lexington 7 months, 22 days ago

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